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BUSINESS ANALYST I

Business Analysis – Health Care

Edmonton, Alberta

Permanent Full-Time Position

Applications are invited from motivated and innovative candidates to fill the position of Business Analyst in the Business Analysis Services Department. Business Analysts deliver significant business & systems analysis, process & knowledge management while maintaining high levels of customer service through internal consulting functions.

Your responsibilities:

• Analyzes problems and makes recommendations for improvements via business process or system changes. Performs risk, impact, and data analysis before making recommendations.
• Supports senior BAs in the development, documentation, maintenance and distribution of business and systems initiatives.
• Assists in the development of business requirements.
• Provides consistent service by being a point of contact for service requests or business systems problems. Must be able to perform initial investigation (or resolution) and escalate issues where necessary.
• Plans and implements technical changes and work requests.
• Creates data and process models that document business and system functions.
• Participates in planning, coordination, and execution of business acceptance testing.
• Designs and creates operational reports for supervisory staff and management.
• Ensures data integrity within core business systems.
• Maintains a working knowledge of current WCB policy, procedures, and business strategy.

Your experience and skills:

• Post-Secondary degree or diploma in a discipline related to Information Systems such as Business (MIS) or Computing Science is preferred.
• One to two years’ experience in a complex business environment. Equivalent combination of education and experience will also be considered.
• High-level understanding of organizational change management.
• Basic understanding of project management concepts and techniques.
• Technical aptitude: An understanding of modern programming languages, system architectures, data warehousing, relational databases, and reporting and development tools.
• Basic understanding of system and business analysis, modeling tools, methodologies and process/workflow mapping.
• Exceptional customer service, analytical and problem-solving skills.
• Strong conceptual and analytical skills, business acumen and a strong attention to detail.
• Acts independently and manages his/her own work with an ability to perform well within a team, along with a demonstrated drive to deliver to a high standard.
• Strong ability to communicate, facilitate, resolve issues and lead.

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance. You’ll work with supportive leaders and skilled professionals in a caring and collaborative work environment. For more information, please see our Employee Handbook, available on our website.

Salary: $56,223 to $66,101 per annum

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Please apply above by submitting a cover letter and resume. Final candidates for this position are required to undergo a security clearance as a condition of employment. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Posted: December 21, 2023

Closes: January 3, 2024