Blue Cross Blue Shield of Michigan
Business Analyst III
This job is now closed
Job Description
- Req#: 9402
- Conduct data gathering and analysis to understand business strategy requirements. Lead and provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction. Provide input from a business and IT perspective. Lead the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommend options, risks and cost vs. benefits.
- Analyze customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.
- Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers. Develop and assist in the presentation of businesses cases.
- Develop user test cases and system integration testing and validate test results during testing.
- Review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.
- Monitor and analyze performance metrics to ensure customer satisfaction.
- Coach and transfer knowledge to less experienced team members.
- Bachelor's degree in related field preferred.
- Five (5) years of relevant technical or business work experience required.
- Prior business analyst experience in gathering requirements
- Experience in facilitating Agile Ceremonies and performing the role of ScrumMaster
- Experience in creating project deliverables (Requirements document, Requirements Traceability Matrix, etc.)
- Prior experience building relationships with business and IT resources
- Strong communication skills to effectively align resources across projects
- Prior experience in working with multiple vendor partners to implement integrated IT solutions
- Ability to coordinate and gain business/IT agreements on project timelines and capabilities
- Excellent interpersonal and communication skills
- Analysis and Problem-solving skills
- Ability to coordinate project dependencies across the enterprise
- Ability to work independently, or within a team environment
- JIRA knowledge and experience preferred
- ScrumMaster certification nice to have
- Excellent knowledge and experience with MS Office Suite (Word, Excel, Powerpoint)
- Healthcare knowledge and experience nice to have
Blue Cross Blue Shield of Michigan (BCBSM) is looking for an experienced Business Analyst III to join our Business Consulting & Transformational Initiatives team within IT.
This team/department focuses on leading the delivery of IT solutions and transformational initiatives. The Business Analyst III will identify, capture, and communicate business needs and translate business requirements into technical system and functional specifications. This person will also serve as the ScrumMaster over one or more projects that cross multiple IT and business areas.
Additional aspects/functions of the role may include:
Serve as a liaison between the business area and the IT organization to provide technical solutions required for the achievement of business goals. Support one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple function of the business.
EDUCATION AND/OR EXPERIENCE
Departmental Preferences/Requirements:
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.-
About the company
Need to buy a Michigan health plan for you or your family? Do you have questions about your existing individual or group policy? Blue Cross is here.