Job Title: Business Analyst
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.

Hybrid Working

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time i.e., will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

As a Technology Business Analyst within the Remediation Technology Team, this role will support the rapidly growing and changing requirements of the Remediation Portfolio Programmes. The role requires knowledge of the Remediation department wide policies and procedures to ensure change is delivered in line with the strategic plans of the department. End to end in sight of the Remediation process workflow is essential in supporting the business through technical expertise and in-depth knowledge and understanding of the department wide target operating model.

Comprehensive knowledge of the change life-cycle including system integration testing, through to implementation is essential. This will include ensuring updates to policies and producers are integrated and communicated as part of the change process, within the Technology and Business teams.

This role will interact directly with major stakeholders outside of Technology, including Programme Directors and Project Managers. Key aspect of the role will be to understand and interpret complex business requirements to implement solutions to meet Remediation project needs. Advanced and extensive analysis will be required to work though options with the business, to judge and support the best solution to deliver the workflow and configuration needed to achieve successful customer redress outcomes.
There will be a requirement to advise, guide and make recommendations to meet complex business requirements which will involve sophisticated solutions.

The role requires a seasoned Business Analyst with previous proven experience of owning, managing and delivering change initiatives within a high demand Financial Industry environment. A high level of communication skills is needed, including interactive listening in order to negotiate with Technology Developers and Programme Directors/Managers to ensure the best changes are delivered within required timeframe and follow the overall strategy of the department..

What will you be doing?

• Work with business end users though the change process by conducting business workshops and producing detailed business specifications and design solutions.
• Partner with the business to understand current operational requirements, produce detailed requirements documentation, and undertake gap analysis across current business and operating model. This must be in line with the strategic decisions for the Remediation Portfolio, and as the author of the requirements take responsibility of aligning them to the overall strategy.
• Complete complex and detailed analysis on the workflow and data requires set out by the Project to support new solution designs and ways of working.
• Negotiate with the business to keep changes on track with requirements, ensuring limited/no scope creep to ensure delivery within the required timeline.
• Presenting functional specifications and solutions to Senior Programme Directors, Project Managers and other key Business Sponsors to gain business approval, highlighting commercial effectiveness of the change.
• Support and contribute to the Programmes and work streams in project planning and UAT planning
• Facilitate in resolving complex business design issues by defining standards and specifications around which others will operate and ensure that essential procedures are followed.
• Provide specialist, objective and analytical insight on all business change designs.
• Define, Design and Develop Test Plans and Test Scenarios for Remediation Technology Releases, to ensure testing is completed to a high standard
• Lead business change to understand the objectives and take responsibility for Test Plans and scenarios to cover key requirements as documented within the Business Requirements
• Execute Systems Integration Testing, identifying defects for resolution and executing 100% of test scenarios, additionally tailoring test execution depending on the risk profile of the release
• Analysing, writing reports & communicating results to colleagues & Senior Management
• Working closely and negotiating with Developers to ensure defects are correctly managed - classified, triaged, and fixed within required timelines.
• Provide assurance on SIT testing and suitability to hand over to User Acceptance Testing
• Facilitate the definition of solution acceptance criteria
• Oversight of end to end change process and point of contact throughout conception to implementation
• Interact with other Senior Business Analysts within Technology and the business to ensure the highest level of support is maintained, common issues overcome and collaborate to ensure the team are kept up to date with the latest changes.
• Working with other Business Analysts on the team, to ensure the strategic influence continues throughout their work product and they have a point of reference for any work challenges or blockers.

What we’re looking for:

• Proven track record as a Business Analyst or Business SME in the relevant area.
• Strong analytical /interpersonal skills to work in a dynamic environment.
• Exposure to Scrum, Agile, and Waterfall methodologies ways of working
• Technical know how of SQL Server,.Net Technologies and eagerness to learn new technologies

Skills that will help you in the role:

• Proven SME experience in Remediation activities across the Remediation Produce range-Desired but not mandatory
• Minimum 7+ years of experience in Business Analysis
• Business Analyst Certification -Good to have.

Where will you be working?
Pune



Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.


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