Employer Industry: Professional Services

Why consider this job opportunity:
- Competitive compensation package with health coverage and training allowance
- Opportunity for career advancement and growth within the organization
- Engage in meaningful work that enhances customer experience for over 1 billion people globally
- Work with a supportive and experienced leadership team
- Chance to influence the future of postal operations and customer engagement
- Be part of a global team supporting customers across 35 countries

What to Expect (Job Responsibilities):
- Collaborate closely with stakeholders to understand business requirements and conduct requirements gathering sessions
- Translate business needs into detailed business requirements documents, including use cases and process flows
- Communicate effectively with technical staff and business users to ensure alignment
- Assist in creating technical design documents for large change requests (CRs)
- Participate in Integration Testing, User Acceptance Testing (UAT), and Functionality Testing

What is Required (Qualifications):
- Located in the Eastern or Central time zone
- 3+ years of experience in the technology field
- 3+ years of experience as a Functional, Data, or Business Analyst
- 3+ years of customer interfacing experience, including project oversight and presentations
- Must be a US citizen or have a green card due to client security clearance requirements

How to Stand Out (Preferred Qualifications):
- Experience with POS development for counters, kiosks, or handheld devices
- Familiarity with mailing processes
- Technical knowledge or experience in data-driven UI architecture
- Experience with JIRA and Agile/Scrum methodologies

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