Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

Acts as a liaison between business stakeholders in order to gather, analyze, communicate, and validate requirements for changes to business products, processes and systems. The role concentrates on improving business processes, enriching user experiences, and configuring and integrating solutions to achieve business objectives. It requires a proactive approach to defining and delivering new features and user stories in collaboration with cross-functional teams.

About the Role

In this opportunity as a Business Analyst, you will be responsible to:

• Improve business processes within the technology and business organizations, understanding client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition.
• Demonstrate an understanding of agile processes and actively engage as a member of a scrum team. Responsibilities include generating and elaborating user stories in the backlog, ensuring effective communication and collaboration with team members to support project success.
• Assist in identifying and refining project dependencies to ensure smooth execution of tasks.
• Provide necessary clarification for work items during the development phase to ensure team members understand the requirements fully.
• Develop a strong awareness and understanding of Thomson Reuters technologies, products, and services in assigned area.
• Contribute to the continuous improvement of business processes through strategic insights and feedback.

About You

You’re a fit for the role if your background includes:

• BA/BS degree required, advanced degree highly desirable.
• Advanced English is a must.
• 3-5 years of proven experience as a Business Analyst with a strong understanding of business process management.
• Experience in a contact center environment is highly recommended, providing insights into customer experience and technology.
• Strong analytical skills and the ability to work effectively in a team-oriented, agile environment.
• Excellent communication and interpersonal skills, with the ability to engage and collaborate with stakeholders at all levels.
• Experience with Agile methodologies, particularly in generating and managing backlogs and user stories.

To apply, please upload your updated resume in English.

What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com .