Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Business Control Manager is responsible for managing both the EIT relationship and testing portfolios for Preferred Banking and Consumer Investments. Additionally, this role will require excellent communication skills and the ability to foster relationships with Control Owners, Enterprise Independent Testing and FLU leaders to ensure the testing needs of the FLU are met and within enterprise standards.

Key responsibilities include:

• Drive adoption of EIT strategic initiatives (i.e., Bring to Standard, Nonperforming Commentary, etc.) by ensuring that test owners are aware of the changes and how it will impact testing.

• Develop a partnership with EIT to ensure testing needs of the FLU are met.

• Partner with Control\Test Owner to ensure requests for testing support control needs and are within EIT guardrails

• Collaborate with EIT to resolve testing issues and bridge the needs of FLU vs EIT capabilities (short term and long)

• Drive quarterly planning/prioritization process with FLU test owners to determine and plan for future testing needs

• Manage testing intake process for all test updates, new builds and retirements/holds

• Manage FLU QA Governance routine for new test builds and material test updates

Required Qualifications:

• 5 years of risk management and/or Line of Business, Compliance or Control experience

• Prior experience leading, coordinating projects/programs and working on cross-functional teams.

• Excellent communications skills both written and verbal

• Established record of communicating, interacting and influencing senior level executives

• Proven influence and partnering skills

• Detail oriented, self-starter, and ability to work independently

• Excellent organizational and analytical skills

• Effective time-management skills

• Ability to multitask, work with short deadlines and perform well under pressure

Desired Qualifications:

• Knowledge of Enterprise Independent Testing policies and processes

• Knowledge of Single Process Inventory, Process Owner Portal

• Strong foundational knowledge and understanding of Microsoft Office Applications

Enterprise Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Additional Skills Used:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Monitoring, Surveillance, and Testing
• Problem Solving
• Quality Assurance

Shift:

Hours Per Week: