NHS

Business Intelligence Partner


Pay43,742.00 - 50,056.00 / year
LocationDorchester/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9405-24-0325?language=en&page=862&sort=publicationDateDesc

      Job summary

      Do you enjoy investigating data, developing reports, visualising and presenting your findings? Are you a problem solver? Do you have an intrepid approach to sharing knowledge? Would you like to help shape the future of the Health and Social Care System across Dorset?

      We are seeking a Business Intelligence Partner to join our innovative and responsive Business Intelligence Service at Dorset County Hospital (DCH). This is an exciting opportunity to join a friendly team responsible for developing analytics to support effective, data driven, operational and strategic decision making; working collaboratively with partners to help advance and monitor services to meet the evolving needs of the Integrated Care System (ICS) for the population of Dorset.

      This role represents an excellent opportunity for personal and professional development with a huge scope to make a difference to the way we deliver services in Dorset and to significantly impact outcomes for patients and our population.

      Main duties of the job

      The successful applicant will be able to demonstrate a confident, flexible, pro-active and responsive approach combined with the resilience to deal with shifting priorities and demands. You will ideally have experience of delivering business intelligence across multiple stakeholder groups ensuring effective engagement and communications. The ability to provide analytical support to quickly assimilate complex and/or conflicting information and determine appropriate action is essential. Detailed working knowledge of the Health and Care system is desirable, but not essential.

      You will be passionate about using the latest innovations, designing, and delivering reporting solutions using data warehouses and data visualisation tools such as PowerBI to deliver insights which support strategic and operational decision making.

      Working within our team you will be instrumental in the design and delivery of Dorset's approach to working collaboratively with ICS stakeholders, including the Dorset Intelligence and Insight Service (DiiS), ensuring that Business Intelligence needs are developed, maintained, and delivered.

      The team work flexibly and support a hybrid working arrangement (split between office and remote locations), with a requirement to meet regularly at Dorset County Hospital and across ICS partner sites.

      About us

      At Dorset County Hospital (DCH) we aspire to providing outstanding care for people in ways which matter to them. Our trust strategy is focussed on three strategic goals: People, Place, and Partnership. It signals our intention to truly value our staff. Our people are our most important asset, and we want them to feel valued, welcomed, respected, they belong and matter. We recognise the link between high levels of staff satisfaction and improving patient experience and outcomes.

      We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. Dorset County Hospital has a number of employees from overseas delivering high quality services and we recognise the value of diversity in leadership. We welcome applications from people in all under-represented groups.

      Date posted

      07 June 2024

      Pay scheme

      Agenda for change

      Band

      Band 7

      Salary

      £43,742 to £50,056 a year Per Annum

      Contract

      Permanent

      Working pattern

      Full-time, Home or remote working

      Reference number

      405-24-F280BIP

      Job locations

      Dorset County Hospital

      Dorchester

      DT1 2JY


      Job description

      Job responsibilities

      Business intelligence and analytics is pivotal to the delivery of high-quality efficient health and care provision. As a dynamic and enthusiastic Business Intelligence Partner, the post holder will be part of a team providing analysis and insights to support effective, data driven operational and strategic decision making, to ensure the best use of resources, highlight or escalate performance and understand areas of greatest opportunity.

      Capable of demonstrating a methodical and structured approach to capturing data requirements, the post holder will analyse, interpret, and advise on complex data or information, with the ability to communicate with stakeholders at all levels both within, and external to, the organisation.

      The role will offer opportunities to set the standards and lead on the use of high quality, timely and accurate data and information throughout the organisation, Integrated Care system (ICS) and wider; in order to bring business intelligence and data analytics to the forefront of shaping high quality, safe, patient focused care and population health, to foster an intelligence led culture.

      The Business Intelligence Partner will work pro-actively to ensure the organisation is aware of the impact on information through business developments and process changes, whilst conversely ensuring that operational leaders are fully informed of changes and developments in information systems, policies, and software.

      The post holder will also liaise with the analytical capabilities elsewhere within the ICS and wider to promote collaborative working, through the introduction of defined standards, identifying, recommending and implementing strategic improvements to streamline and enhance existing processes and systems, driving best practice and ensuring the effective use of advancing analytical solutions and statistical techniques to develop the service.

      In addition to proven experience and a progressive outlook, the post holder will provide leadership, demonstrate an ability to motivate others to achieve positive outcomes, meet tight deadlines and objectives and aspire to deliver innovative technological solutions for the NHS in a digital age.

      Job description

      Job responsibilities

      Business intelligence and analytics is pivotal to the delivery of high-quality efficient health and care provision. As a dynamic and enthusiastic Business Intelligence Partner, the post holder will be part of a team providing analysis and insights to support effective, data driven operational and strategic decision making, to ensure the best use of resources, highlight or escalate performance and understand areas of greatest opportunity.

      Capable of demonstrating a methodical and structured approach to capturing data requirements, the post holder will analyse, interpret, and advise on complex data or information, with the ability to communicate with stakeholders at all levels both within, and external to, the organisation.

      The role will offer opportunities to set the standards and lead on the use of high quality, timely and accurate data and information throughout the organisation, Integrated Care system (ICS) and wider; in order to bring business intelligence and data analytics to the forefront of shaping high quality, safe, patient focused care and population health, to foster an intelligence led culture.

      The Business Intelligence Partner will work pro-actively to ensure the organisation is aware of the impact on information through business developments and process changes, whilst conversely ensuring that operational leaders are fully informed of changes and developments in information systems, policies, and software.

      The post holder will also liaise with the analytical capabilities elsewhere within the ICS and wider to promote collaborative working, through the introduction of defined standards, identifying, recommending and implementing strategic improvements to streamline and enhance existing processes and systems, driving best practice and ensuring the effective use of advancing analytical solutions and statistical techniques to develop the service.

      In addition to proven experience and a progressive outlook, the post holder will provide leadership, demonstrate an ability to motivate others to achieve positive outcomes, meet tight deadlines and objectives and aspire to deliver innovative technological solutions for the NHS in a digital age.

      Person Specification

      EDUCATION, QUALIFICATIONS & TRAINING

      Essential

      • Educated to degree level or equivalent relevant experience with high level of numeracy

      Desirable

      • Professional qualification or post graduate diploma/ relevant experience in relevant area or evidence of Continuing Professional Development
      • Previous experience at Senior Analyst level (NHS knowledge desirable)

      EXPERIENCE

      Essential

      • Extensive experience in collecting, analysing, interpreting and presenting data.
      • Knowledge and experience of developing and implementing Business Intelligence reporting solutions (for example Power BI) and recent, significant use of MS Office including Excel and SQL
      • Experience of manipulating large data sets in order to provide appropriate analysis to support the business decision making process.
      • Substantial experience in a Business Analyst role in a customer focused organisation
      • Excellent stakeholder management, including building effective relationships and influencing others.

      Desirable

      • Significant and recent experience of working as an information analyst in a customer focused environment. (NHS environment desirable).
      • Experience of influencing and negotiating in order to affect change.
      • Experience of business process modelling techniques
      • Experience of undertaking Research into emerging technologies, business analysis and horizon scanning

      SKILLS, ABILITIES & KNOWLEDGE

      Essential

      • Excellent interpersonal skills with an ability to inspire and motivate others and gain credibility with colleagues, clinicians, managers, speciality leads and national leads.
      • Strong analytical approach to problem solving
      • Excellent organisational skills and prioritising workload
      • Ability to identify areas, processes and risk needing attention or improvement.
      • Understanding of tools and techniques for reporting on performance achievement and service improvement.
      • The ability to obtain, understand, analyse and present to others, significant amounts of complex and sensitive data from various information sources.
      • The skills to present performance information in an engaging and intelligible format.
      • Ability to relate information and analysis results to practical operational and business problems.
      • The ability to prioritise a demanding workload and work to tight and frequently changing deadlines.
      • Evidence of ability to work without direct supervision within broad procedural guidelines.
      • An understanding of the meaning of confidentiality and the requirement for this to be maintained.

      Desirable

      • Strong workshop facilitation and presentation skills
      • Understanding of NHS information systems and data management processes.
      Person Specification

      EDUCATION, QUALIFICATIONS & TRAINING

      Essential

      • Educated to degree level or equivalent relevant experience with high level of numeracy

      Desirable

      • Professional qualification or post graduate diploma/ relevant experience in relevant area or evidence of Continuing Professional Development
      • Previous experience at Senior Analyst level (NHS knowledge desirable)

      EXPERIENCE

      Essential

      • Extensive experience in collecting, analysing, interpreting and presenting data.
      • Knowledge and experience of developing and implementing Business Intelligence reporting solutions (for example Power BI) and recent, significant use of MS Office including Excel and SQL
      • Experience of manipulating large data sets in order to provide appropriate analysis to support the business decision making process.
      • Substantial experience in a Business Analyst role in a customer focused organisation
      • Excellent stakeholder management, including building effective relationships and influencing others.

      Desirable

      • Significant and recent experience of working as an information analyst in a customer focused environment. (NHS environment desirable).
      • Experience of influencing and negotiating in order to affect change.
      • Experience of business process modelling techniques
      • Experience of undertaking Research into emerging technologies, business analysis and horizon scanning

      SKILLS, ABILITIES & KNOWLEDGE

      Essential

      • Excellent interpersonal skills with an ability to inspire and motivate others and gain credibility with colleagues, clinicians, managers, speciality leads and national leads.
      • Strong analytical approach to problem solving
      • Excellent organisational skills and prioritising workload
      • Ability to identify areas, processes and risk needing attention or improvement.
      • Understanding of tools and techniques for reporting on performance achievement and service improvement.
      • The ability to obtain, understand, analyse and present to others, significant amounts of complex and sensitive data from various information sources.
      • The skills to present performance information in an engaging and intelligible format.
      • Ability to relate information and analysis results to practical operational and business problems.
      • The ability to prioritise a demanding workload and work to tight and frequently changing deadlines.
      • Evidence of ability to work without direct supervision within broad procedural guidelines.
      • An understanding of the meaning of confidentiality and the requirement for this to be maintained.

      Desirable

      • Strong workshop facilitation and presentation skills
      • Understanding of NHS information systems and data management processes.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      Dorset County Hospital NHS Foundation Trust

      Address

      Dorset County Hospital

      Dorchester

      DT1 2JY


      Employer's website

      https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

      Employer details

      Employer name

      Dorset County Hospital NHS Foundation Trust

      Address

      Dorset County Hospital

      Dorchester

      DT1 2JY


      Employer's website

      https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.