Softheon
Business Operations Analyst
Pay$55000.00 - $60000.00 / year
LocationStony Brook/New York
Employment typeOther
This job is now closed
Job Description
- Req#: 7A88A35504
Employer Industry: Healthcare Technology
Why Consider this Job Opportunity:
- Salary up to $60,000
- Comprehensive benefits package including health, vision, and dental coverage
- Work from home flexibility with a one-time home office stipend
- Professional development opportunities and bonuses
- Opportunity to work on cutting-edge cloud-based healthcare solutions
What to Expect (Job Responsibilities):
- Monitor system performance and analyze business operations
- Resolve client issues and escalate as needed
- Communicate with product managers and track issue resolution
- Assist with testing and client onboarding processes
- Evaluate business metrics for continuous improvement
What is Required (Qualifications):
- Bachelor's Degree in Business Administration, Economics, Computer Science, or Information Technology
- 1-3 years of work experience
- Proficiency in Excel and SQL
- Exceptional critical thinking and problem-solving skills
- Availability for rotating weekend shifts and occasional holidays and overtime
How to Stand Out (Preferred Qualifications):
- Experience working with and creating Standard Operating Procedures (SOP) documents
- Exceptional verbal and written communication skills
- Ability to investigate, analyze, and automate solutions
- EST working hours required (9am-6pm EST)
#HealthcareTechnology #BusinessOperations #RemoteWork #CareerDevelopment #CuttingEdgeSolutions
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Softheon provides eCommerce, eligibility, and enrollment technology for carriers, government agencies, state exchanges, and associations.