Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.

This position manages day-to-day activities to ensure the department is running efficiently and meets the expectations and needs of customers and staff. Assists with the management/administrative aspects and has operational control of a range of projects. May work on assignments related to project development and management initiatives, internal operating procedures, business processes and policies.

This is an internal opportunity open only to current, benefit-eligible employees of Boise State University.

The Student Involvement and Leadership Center believes that Boise State University students have the potential to change the world. When students get involved on campus, they extend their learning beyond the classroom, make strong connections to the campus community, gain skills that employers are seeking, become more equity-minded, and develop the capacity to lead.

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

60% of Time the Business Operations Coordinator must:

• Responsible for various processes and liaison with other units such as Human Resources, research support, financials, data management and communication.
• Directs customer service and support functions. Assists in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans. May lead efforts to recruit new employees with the goal of attracting and retaining qualified individuals. Manages quality assurance programs.
• Serves as liaison to other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.

35% of Time the Business Operations Coordinator must:

• Coordinates office operations, contract processing, travel, and purchasing.
• Ensure compliance with state, university, and department purchasing and travel policies and procedures for student organizations and fraternity and sorority life.
• Oversee the maintenance of electronic student organizations and fraternity and sorority life records using a variety of web-based platforms and/or database tools.
• Oversee the annual student organizations and fraternity and sorority life registration process and support for students seeking to create new organizations.
• Supervise the Customer Service Representative 2 for the Student Involvement and Leadership Center and provide front-line office support as needed.
• Serves as Department Recruitment Coordinator (DRC) for classified and professional searches
• Collaborate with departmental and divisional staff to identify necessary process improvements and develop solutions to routine problems.
• Coordinate and maintain meeting calendars for department, staff, and events.
• Draft routine communications on behalf of department or department leadership.
• Participate in various departmental, divisional, and university initiatives, events, and workgroups.

5% of Time the Business Operations Coordinator must:

• Perform other duties as assigned.

• Ability to multitask and delegate.
• Excellent oral and written communication skills.
• Demonstrated ability to work well under pressure and with tight deadlines.
• Ability to perform a wide range of duties and tasks.
• Ability to interact effectively as a member of a team and work collaboratively with faculty and staff.

Bachelor's degree or equivalent experience.

Preferred Qualifications:

• A minimum of two years providing administrative support to all of the following: registered student organizations; fraternities and sororities; student government; alternative breaks; leadership programming; and student media.
• A minimum of two years as a high-level user of a student engagement platform (e.g. Engage, OrgSync, or similar).
• A minimum of two years reconciling multiple, high-volume Pcards.
• A minimum of two years providing travel support to students and staff, with significant experience arranging travel for large groups with complex travel needs.
• Evidence of broad participation in campus events, initiatives, and organizations.
• Evidence of a commitment to continued professional, academic, and personal learning and development.

Salary starting at $47,195.20 annually. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

• Cover letter addressing how skills and experience meet job duties and preferred qualifications
• CV or Resume
• 3 professional references, including at least one current or former direct supervisor