Requisition No: 850200

Agency: Highway Safety and Motor Vehicle

Working Title: BUSINESS SPECIALIST C (WT: MS BUSINESS CONSULTANT II) - 76004841

Pay Plan: Career Service

Position Number: 76004841

Salary: $41,463.48 Annually

Posting Closing Date: 04/23/2025

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DIVISION OF MOTORIST SERVICES

BUREAU OF MOTORIST SERVICES SUPPORT

TAX COLLECTOR LIAISON

TECHNICAL & SYSTEMS SUPPORT

Career Service (CS) Opportunity

*Open Competitive Advertisement*

This advertisement will be used to fill in Martin county, St. Lucie, Indian River, Highlands, and Okeechobee.

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Kelsey Parten, (850) 617-2904, KelseyParten@flhsmv.gov

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

Duties and Responsibilities

The MS Business Consultant II in the Bureau of Motorist Services Support, Technical Field Support Unit, is essential to the coordination, installation, implementation, maintenance, and support of distributed computer systems, including hardware, software, and communication components of the Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), microcomputer applications, and the Division of Motorist Services automated systems. This position supports the Operations Services Manager of this unit by assisting tax collectors with the installation and resolution of any issues arising from computer systems and conducts security analysis in private tag agencies, FLHSMV driver license, and tax collector offices. As an MS Business Consultant II, you will work independently and travel to work in State of Florida Tax Collector offices and work with governmental and private organizations that partner with FLHSMV in an effort to research, evaluate, and identify potential system and network problems and resolve issues. A career as an MS Business Consultant II will give you the chance to hone your problem solving skills and the opportunity to meet and work with many people.

Knowledge, Skills, and Abilities

• Ability to communicate clearly and concisely, both verbally and written.
• Knowledge and ability of adding and removing peripheral devices and a basic understanding of networking are required.
• Experience in supporting the Windows Operating System and the entire Microsoft Office Operating System.
• Experience in working with the internal components of desktop computers.
• Ability to process information logically, troubleshoot and resolve computer problems.
• Ability to prioritize work assignments.
• Ability to install, configure, and manage software applications.

Preferred Qualifications

Preference will be given to candidates with the following:

• Experience dealing directly with Florida County Tax Collectors.
• Experience dealing directly with IT Liaisons for Florida County Tax Collectors.
• Experience working with Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), and CAPTURE.
• 1 year customer experience dealing directly with constituent and customer issues.

Job Related Requirements

• This position requires the incumbent to have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.
• Extensive day travel and occasional overnight travel will be required.
• This position requires the selected applicant to work alternate hours or days based on agency need.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.