NHS
Business Support Administrator
This job is now closed
Job Description
- Req#: C9369-24-0478?language=en&page=84&sort=publicationDateDesc
- Excellent organisational skills.
- Ability to prioritise workload and adapt to change when required.
- Previous experience of working within an administrative or secretarial team.
- Experience of dealing with confidential and complex information.
- Previous experience of working in a Healthcare or Social Care administrative setting.
- Ability to take accurate formal and informal minutes.
- Demonstrate good numeracy and literacy skills.
- RSA 3 Word Processing or equivalent level of experience in practice.
- GCSE English or equivalent.
- NVQ3 in administration or equivalent level administrative knowledge and experience.
- Ability to work under pressure.
- Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint.
- Able to deal confidentially and tactfully with people at all levels
- Ability to take and convey clear messages
- Ability to plan, organise, prioritise, coordinate and work flexibly.
- Attention to detail/quality.
- Experience in dealing with people in distress in a calm and confident manner.
- Excellent organisational skills.
- Ability to prioritise workload and adapt to change when required.
- Previous experience of working within an administrative or secretarial team.
- Experience of dealing with confidential and complex information.
- Previous experience of working in a Healthcare or Social Care administrative setting.
- Ability to take accurate formal and informal minutes.
- Demonstrate good numeracy and literacy skills.
- RSA 3 Word Processing or equivalent level of experience in practice.
- GCSE English or equivalent.
- NVQ3 in administration or equivalent level administrative knowledge and experience.
- Ability to work under pressure.
- Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint.
- Able to deal confidentially and tactfully with people at all levels
- Ability to take and convey clear messages
- Ability to plan, organise, prioritise, coordinate and work flexibly.
- Attention to detail/quality.
- Experience in dealing with people in distress in a calm and confident manner.
Job summary
The North Devon Adult Community Mental Health Team is seeking to recruit an enthusiastic and multi-skilled administrator to join its busy administration team. The team supports Community Mental Health Clinicians across North Devon. Training will be given where necessary to support you in your development within this role. This is a full-time position, and will involve working from two sites in North Devon therefore ability to travel between the two bases is essential. You will be working as part of a team but may also be required, at times, to work alone.
Main duties of the job
You will undertake administration of all office tasks in supporting the Community team. Main tasks will include answering calls to patients, when you will often be the first port of call; working from a shared email inbox, keeping Excel spreadsheets updated, generating letters and reports and uploading these onto our patient record system. The admin team are committed to cover several weekly meetings so preparing agendas and minute taking is a primary aspect of this role. Training will be given if necessary. You will require excellent communication, IT and organisational skills, and be able to remain calm and professional during busy times or when handling difficult situations
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Date posted
21 June 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9369-24-0478
Job locations
West Pilton Health and Wellbeing Clinic
Youings Drive
Barnstaple
Devon
EX311QL
Abbotsvale
Bideford Hospital
Bideford
Devon
EX393AG
Job descriptionJob description
Job responsibilities
Please see the attached Job Description and Person specification for the job role which gives of the criteria.
Job responsibilities
Please see the attached Job Description and Person specification for the job role which gives of the criteria.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Qualifications
Essential
Skills and Abilities
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Skills and Abilities
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Devon Partnership NHS Trust
Address
West Pilton Health and Wellbeing Clinic
Youings Drive
Barnstaple
Devon
EX311QL
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Devon Partnership NHS Trust
Address
West Pilton Health and Wellbeing Clinic
Youings Drive
Barnstaple
Devon
EX311QL
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.