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Job Description
- Req#: E0448-25-0004?language=en&page=808&sort=publicationDateDesc
- Previous experience in a similar role
- Knowledge of operational team actively that supports health / surgical services.
- Experience in the development and performance management of employees.
- Project Management Qualification or experience
- Previous experience in a similar role
- Knowledge of operational team actively that supports health / surgical services.
- Experience in the development and performance management of employees.
- Project Management Qualification or experience
Job summary
The Business Support Team Leader will apply expert knowledge of administrative procedures to provide supervision and leadership in the delivery of a high quality, effective, timely and efficient service for both the administrative and clinical teams, with a focus on delivering a positive patient experience, and excellent customer service.
Main duties of the job
To take overall responsibility for the coordination and prioritisation of workload for the administrative function of the Business Support Team.
Ensure that project and administrative support is provided to the services via the Business Support Team.
Responsible for the Line Management of the Business Support Officers, this includes PDRs, performance management, development, attendance management, disciplinary and grievance.
To mentor, support and develop staff, overseeing any staff induction and training.
To lead on, review and establish administrative processes that supports the Business Support team and allow the achievement of Provides Wellbeing strategic objectives.
Respond to ad-hoc requests made by the Provide Wellbeing management team in support of business growth.
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Date posted
04 April 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
Depending on experience £30,000-£34,000
Contract
Permanent
Working pattern
Full-time
Reference number
828-PROVIDE3465
Job locations
Provide HQ
900 The Crescent, Highwoods
Colchester
CO4 9YQ
Job descriptionJob description
Job responsibilities
Responsible for the Line Management of the Business Support Officers, this includes PDRs, performance management, development, attendance manag
Experience of co-ordination of multiple activity to support the delivery of services
Experience of working within a team and providing support to more than one person.
Minimum of 3 years experience in an administrative role and working within a fast-paced organisation.
ement, disciplinary and grievance
Job responsibilities
Responsible for the Line Management of the Business Support Officers, this includes PDRs, performance management, development, attendance manag
Experience of co-ordination of multiple activity to support the delivery of services
Experience of working within a team and providing support to more than one person.
Minimum of 3 years experience in an administrative role and working within a fast-paced organisation.
ement, disciplinary and grievance
Person SpecificationPerson Specification
Experience of co-ordination of multiple activities to support the delivery of services
Essential
Desirable
Experience and qualification
Essential
Desirable
Experience of co-ordination of multiple activities to support the delivery of services
Essential
Desirable
Experience and qualification
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Provide Wellbeing
Address
Provide HQ
900 The Crescent, Highwoods
Colchester
CO4 9YQ
Employer's website
Employer details
Employer name
Provide Wellbeing
Address
Provide HQ
900 The Crescent, Highwoods
Colchester
CO4 9YQ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.