Posting End Date:

July 6, 2023

Join John Lewis or Waitrose today

If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

Job Summary:

To deliver a market leading customer experience achieving sales and customer service targets through a focus on outstanding customer service and execution of the agreed food & drink offer.

Job Description:

Duties and Responsibilities:
Do you have a passion for food, flavour and love to deliver a fantastic customer experience? If so the hospitality team within our John Lewis & Partners shops is the place for you. You'll be the face of John Lewis, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace. Working in either our customer restaurants or staff canteen you will be delivering excellent service and serving our food to exceptional standards.

Job Requirements:
Your passion for food and drink will enable you to provide much needed refreshments to our customers in our in store cafes. We'll equip you with the skills and knowledge to advise customers with confidence and fuel them for the rest of their shopping experience!

Desirable experience skills and qualifications:
-Basic Food Hygiene Certificate.
-Previous catering experience.
-Worked in a fast paced customer facing environment.

Additional Information:
There are so many great reasons to join us including:

• No split shifts
• No shifts before 08:30 or later than 21:00
• Free food on shift
• Discounts at local restaurants
• Discounts in John Lewis (up to 25%) and Waitrose (20%) stores
• Access to partnership hotels
• Subsidised learning
• Money off theatre, music and cultural events

And many many more…

Please consider the following when making your application:
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.

Pay Range:

£10.50 up to £11.48 Hourly

Scheduled Weekly hours:

37.5

Worker Type:

Permanent Partner

Job Level:

Partnership Level 10

Hours of Work:

Varied hours of full and part time work (Up to 37.5 hours per week) across seven days to include early starts, evenings and weekends between the hours of 08:00 - 19:00.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. ? ?

We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership here.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

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