The Chicago Lighthouse

Call Center Agent


Pay$18.00 / hour
LocationChicago/Illinois
Employment typeOther

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  • Job Description

      Req#: 162441
      Employer Industry: Call Center Services

      Why consider this job opportunity:
      - Hourly pay range from $18.00 to $18.50
      - Opportunity for seasonal employment with the potential for future roles
      - Flexible work environment with options for remote work after initial training
      - Supportive and inclusive workplace focused on assisting individuals with disabilities
      - Chance to develop customer service skills in a fast-paced setting

      What to Expect (Job Responsibilities):
      - Provide high-quality customer service assistance by responding to inquiries
      - Resolve password reset and login issues for customers
      - Assist with 1099 questions and scheduling needs
      - Make outbound calls or transfer inquiries to appropriate departments
      - Gather data and communicate effectively with customers to solve problems

      What is Required (Qualifications):
      - High School diploma or equivalent required
      - Must be able to speak English clearly and professionally
      - Minimum typing speed of 25 words per minute with at least 90% accuracy
      - Previous customer service experience required
      - Must pass all assessments or tests associated with the position

      How to Stand Out (Preferred Qualifications):
      - Previous call center experience preferred
      - Intermediate computer skills and ability to navigate multiple data screens
      - Excellent communication skills and ability to multitask

      #CallCenterJobs #CustomerService #SeasonalEmployment #RemoteWork #Inclusivity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The Chicago Lighthouse is a world-renowned organization serving the blind, visually impaired, disabled and Veteran communities.