Employer Industry: Home Improvement Services

Why consider this job opportunity:
- Salary up to $15.00 per hour + bonuses
- Full health benefits, including health, dental, and vision
- 401(k) savings account
- Opportunities for growth and advancement within the organization
- Flexibility of remote work
- Supportive environment focused on exceptional customer service

What to Expect (Job Responsibilities):
- Qualify prospects for presentation appointments
- Handle customer calls and provide accurate, satisfactory answers to inquiries
- Manage the lead flow for all sales representatives
- Contact homeowners to confirm their appointments
- De-escalate situations involving dissatisfied customers, offering support and assistance

What is Required (Qualifications):
- Experience in customer service and phone handling
- Excellent written and verbal communication skills
- Strong active listening and interpersonal skills
- Highly organized with the ability to multitask in fast-paced environments
- Proficient in computer use, including data entry, MS Outlook, and MS Word

How to Stand Out (Preferred Qualifications):
- Previous experience in a call center environment
- Familiarity with lead management systems

#HomeImprovement #CustomerService #RemoteWork #CareerGrowth #HealthBenefits

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