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Call Center Agent


Pay$16.00 / hour
LocationPhoenix/Arizona
Employment typeFull-Time

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  • Job Description

      Req#: 2855
      Employer Industry: Home Improvement Services

      Why consider this job opportunity:
      - Salary up to $15 per hour + bonuses
      - Full health benefits including health, dental, and vision
      - 401(k) savings account
      - Opportunities for growth and advancement within the organization
      - Flexible remote work opportunity
      - Supportive team environment focused on customer satisfaction

      What to Expect (Job Responsibilities):
      - Qualify prospects for presentation appointments
      - Handle customer calls, providing accurate and satisfactory answers to inquiries and concerns
      - Manage lead flow for all salespeople
      - Contact homeowners to confirm their appointments
      - De-escalate situations involving dissatisfied customers, offering patient assistance and support

      What is Required (Qualifications):
      - Customer service and phone experience
      - Excellent communication and customer service skills, both written and verbal
      - Strong active listening skills
      - Exceptional interpersonal and rapport-building skills
      - Highly organized with the ability to multitask in fast-paced environments

      How to Stand Out (Preferred Qualifications):
      - Proficiency in data entry and experience with MS Outlook and MS Word

      #HomeImprovement #CustomerService #RemoteWork #CareerOpportunity #HealthBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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