Employer Industry: Call Center Services

Why consider this job opportunity:
- Salary up to $18.50 per hour for bilingual applicants
- Weekly paychecks
- Comprehensive medical and dental insurance
- Paid time off for a better work-life balance
- Opportunity for temp-to-hire employment with potential for career advancement
- Flexible remote work options after initial training period

What to Expect (Job Responsibilities):
- Provide high-quality customer service by responding to inquiries related to I-PASS electronic tolling accounts and billing issues
- Maintain up-to-date knowledge of Illinois Tollway regulations and policies
- Update customer accounts accurately and document phone inquiries
- Navigate multiple systems to assist customers effectively
- Complete necessary training and implement knowledge in day-to-day operations

What is Required (Qualifications):
- High school diploma or equivalent required
- 1 to 2 years of customer service experience required
- Must be able to speak English clearly and professionally
- Minimum typing speed of 25 words per minute with at least 90% accuracy
- Intermediate computer skills with the ability to navigate through multiple data screens

How to Stand Out (Preferred Qualifications):
- 1 to 2 years of call center experience preferred
- Bilingual English/Spanish skills are a plus
- Excellent communication skills and ability to multitask effectively

#CallCenter #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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