Employer Industry: Customer Service Solutions

Why consider this job opportunity:
- Paid training and paid time off
- Flexible schedule to accommodate work-life balance
- Opportunity for career advancement and professional development
- Access to wellness resources and telehealth care plan
- Collaborative and supportive work environment
- Chance to engage with a diverse range of customers and enhance their experience

What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls while generating sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through effective communication
- Provide accurate and complete information using the appropriate methods and tools
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution

What is Required (Qualifications):
- Excellent customer service abilities and a track record of overachieving quotas
- Good phone etiquette and strong communication skills
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma or GED; must be at least 18 years old and authorized to work in the United States

How to Stand Out (Preferred Qualifications):
- Experience with outbound calling and sales/upselling
- Bilingual or multilingual proficiency, particularly in Spanish
- Strong analytical skills and data entry proficiency

#CustomerService #CareerGrowth #FlexibleSchedule #TrainingProvided #ClientSatisfaction

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.