Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $50.83
- Comprehensive benefits designed to support professional growth and financial security
- Opportunity for career advancement within the organization
- Flexible remote work options available for candidates in specific states
- Work in a supportive culture focused on patient-centered care and empowerment

What to Expect (Job Responsibilities):
- Forecast staffing needs for the Patient Engagement Center (PEC) to ensure optimal caregiver operations
- Analyze data to support business goals and enhance customer satisfaction
- Manage employee scheduling and staffing trends effectively
- Collaborate with team members to align workforce planning with strategic initiatives
- Monitor and report on performance metrics related to workforce management

What is Required (Qualifications):
- Bachelor's Degree in a quantitative field such as Mathematics, Statistics, or Engineering, or equivalent experience
- Minimum of 2 years of workforce management experience
- At least 1 year of experience in managing employee scheduling and forecasting needs

How to Stand Out (Preferred Qualifications):
- One year of customer service experience in a call center environment, preferably in Healthcare or Information Technology

#HealthcareServices #WorkforceManagement #RemoteWork #CareerGrowth #PatientCare

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