Gaudenzia
Call Center Assessor - Maryland
PayCompetitive
LocationCrownsville/Maryland
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 4621
Employer Industry: Substance Use Disorder Treatment
Why consider this job opportunity:
- Competitive salary and generous health benefits
- Medical, dental, and vision insurance options available at no cost
- Paid Time Off (PTO) accruals and vacation time
- Education assistance benefit for tuition reimbursement
- Opportunity to make a meaningful impact in the lives of individuals and families
- Supportive and inclusive workplace culture
What to Expect (Job Responsibilities):
- Complete the Helpline’s referral, admissions, and level of care (LOC) assessment processes
- Coordinate new admissions and ensure all intake processes are recorded in the electronic health record (EHR) system
- Communicate with external entities, including referral sources and internal teams
- Conduct intake and LOC assessments with a focus on creating a client-centered experience
- Track referrals and generate daily reports of admission and discharge statuses
What is Required (Qualifications):
- Minimum of CAC-AD with a bachelor's degree or above licensure
- Active Registered Nurse license in the state of Maryland in good standing is also accepted
- Knowledge of principles and practices related to substance use disorders and mental illness
- Proven written and oral communication skills
- Ability to work effectively with individuals facing challenging situations
How to Stand Out (Preferred Qualifications):
- Counseling experience in a related field
- Familiarity with Gaudenzia's principles and practices
- Experience working in a collaborative, team-oriented environment
- Ability to exercise good listening and verbal skills in high-pressure situations
- Demonstrated commitment to ethical practices and adherence to policies
#SubstanceUseDisorder #MentalHealth #CareerOpportunity #CompetitiveBenefits #NonprofitWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
At Gaudenzia, we help individuals & families affected by drug & alcohol dependency, mental illness, & related conditions. Contact us at 833.647.0651.