Employer Industry: Insurance

Why consider this job opportunity:
- Salary up to $21.50 per hour
- Gainshare bonus up to 16% of eligible earnings based on company performance
- Additional 10% for evening or weekend hours worked
- Comprehensive benefits package including 401(k) with matching, medical, dental, and vision coverage
- Opportunities for career development and tuition assistance
- Recognized as a top workplace for innovation and work-life flexibility

What to Expect (Job Responsibilities):
- Take inbound calls from Spanish-speaking customers, providing assistance with insurance inquiries
- Share expertise on Progressive products and services to ensure appropriate insurance coverage
- Support customers with their insurance policy needs, including coverage, rates, and billing issues
- Demonstrate empathy while assisting customers with new claim reports following accidents
- Offer additional products to customers based on their needs

What is Required (Qualifications):
- Minimum of two years relevant work experience, or two years of post-secondary education
- Property & Casualty license required for sales roles; opportunity to gain it during training
- Fluency in Spanish and English (both verbal and written)
- Ability to work a schedule that includes a weekend day and evening hours post-training
- Designated workspace free from noise and distractions for remote work

How to Stand Out (Preferred Qualifications):
- Experience in customer service or sales roles
- Familiarity with insurance products and services
- Strong multitasking abilities and experience navigating multiple computer systems
- Previous experience working in a remote environment
- Excellent communication skills

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