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Call Center - Bilingual Spanish
Pay$21.50 / hour
LocationKingston/New York
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 225546
Employer Industry: Insurance
Why consider this job opportunity:
- Salary up to $21.50 per hour
- Gainshare bonus up to 8% of eligible earnings based on company performance
- Additional 10% bonus when working evening or weekend hours
- Performance-based rewards
- Additional $1.00/hour for bilingual English and Spanish speakers hired into a bilingual role
- Comprehensive benefits package including 401(k) with company match, medical, dental, and vision insurance, wellness programs, and paid time off
- Opportunities for career development and tuition assistance
What to Expect (Job Responsibilities):
- Serve as a Bilingual Inbound Sales Representative or Bilingual Customer Service Representative
- Share expertise on Progressive products and services to ensure appropriate insurance coverage
- Support customers' inquiries and insurance policy needs by answering questions and offering additional products
- Work in a fast-paced, remote call center environment
- Navigate multiple computer systems to assist Spanish-speaking customers
What is Required (Qualifications):
- Two years of post-secondary education or relevant work experience
- Property & Casualty license for sales roles
- Fluency in Spanish and English (verbal and written)
- Ability to work weekend days and evening hours after training
- Designated workspace free from distractions and high-speed internet access
How to Stand Out (Preferred Qualifications):
- Previous experience in sales or customer service roles
- Additional languages spoken
- Experience in the insurance industry
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