Employer Industry: Home Services

Why consider this job opportunity:
- Salary up to $16.50/hour after 90 days for bilingual candidates
- Weekly bonuses based on performance, with top performers earning $250 or more on average each week
- $50/month internet allowance
- Comprehensive benefits package, including medical, life insurance, and long-term disability
- Opportunity for career advancement and growth within the organization
- Flexible remote work option available after training

What to Expect (Job Responsibilities):
- Handle inbound calls from nationwide home services customers and resolve all issues within a single contact
- Communicate empathetically with customers to address their needs
- Follow up with customers to ensure their concerns are resolved
- Meet booking conversion, quality, and productivity requirements for inbound calls
- Work accurately with close attention to detail

What is Required (Qualifications):
- Minimum typing speed of 35 WPM
- High School Diploma or GED
- 2-3 years of customer service experience in retail, fast food, or hospitality
- Upbeat, friendly, and outgoing personality
- Exceptional phone and communication skills

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role outside of a call center environment
- Resourceful and able to handle multiple tasks effectively
- Strong computer skills and ability to multitask
- High-quality internet bandwidth with capability to connect directly to a modem

#HomeServices #CustomerService #RemoteWork #CareerOpportunity #Bonuses

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