Employer Industry: Home Improvement Solutions

Why consider this job opportunity:
- Industry-leading compensation package
- Fully paid Medical, Dental, and Vision benefits after 90 days
- 401k Savings Plan with employer contributions
- Endless opportunity for growth and advancement within the organization
- Employee assistance program providing 24/7 support in various areas
- Recognized as a top workplace with a strong commitment to employee satisfaction and culture

What to Expect (Job Responsibilities):
- Handle inbound and outbound customer calls, addressing post-sale inquiries and general company questions
- Schedule service appointments for customers with local technicians
- Review completed service tickets for quality assurance
- Act as a liaison between installation and service teams and local office staff
- Maintain positive relationships with internal and external customers while resolving inquiries professionally

What is Required (Qualifications):
- High School Diploma or equivalent
- At least 1 year of customer service experience
- Minimum 1 year of previous office or administrative experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
- Excellent verbal and written communication skills

How to Stand Out (Preferred Qualifications):
- Ability to type at least 35 words per minute (wpm)
- Highly organized with strong time management skills
- Experience in a fast-paced, team-oriented environment

#HomeImprovement #CustomerService #CareerGrowth #EmployeeBenefits #TopWorkplace

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