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Call Center Customer Service Rep


Pay16.63 - 19.63 / hour
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: 68128
      Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

      We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

      MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

      We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

      MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

      Get started on your career journey today! Apply to become a part of the MMC Team!

      We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

      Job Requirements

      Work at home CSR's needed in the State of MD - START on November 20th!

      BYOD - must have your own computer

      Pay - $16.63 English $19.63 Spanish

      Shift - 9:00 am - 5:30 pm

      Possibility for long term - this is open enrollment assistance, but does have the opportunity to go long term if all scores are met (adherence, attendance and quality)

      Job Description

      The Customer Support Center (CSC) will provide information and assistance for individuals, families, small group employees, and brokers seeking information, enrollment assistance, and other services related to the Client. The CSC assists individuals regarding eligibility and enrollment for Medicaid, and services applications and enrollments for Qualified Health Plans on the Exchange. The CSC will utilize the State's eligibility and enrollment portal and Customer Relationship Management (CRM) software and other State systems to perform all tasks and duties for HIX customers to ensure delivery of high-quality service for all Maryland consumers.
  • About the company

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