Employer Industry: Workforce Management Services

Why consider this job opportunity:
- Pay: $16.63/hour for English speakers and $19.63/hour for Spanish speakers
- Comprehensive 3-week training program to prepare you for success
- Flexible work hours between 8:00 am and 6:00 pm EST
- Opportunity to make a positive impact by assisting individuals and families with essential healthcare services
- Work remotely from the comfort of your home
- Supportive and dynamic team environment

What to Expect (Job Responsibilities):
- Provide information and support to individuals, families, small group employees, and brokers regarding Medicaid and Qualified Health Plans
- Assist clients with eligibility and enrollment processes using the State's Exchange portal
- Utilize CRM software and various online systems to deliver high-quality customer service
- Address and resolve customer inquiries and issues effectively
- Maintain a customer-centric mindset while solving problems and providing assistance

What is Required (Qualifications):
- Must have your own computer (Bring Your Own Device - BYOD)
- Excellent communication skills in English or Spanish
- Strong problem-solving abilities
- Ability to navigate and utilize various online systems effectively
- Availability to start on February 26, 2025

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or healthcare-related fields
- Bilingual candidates (English and Spanish) are highly encouraged to apply
- Familiarity with Medicaid and health insurance programs

#WorkFromHome #CustomerService #HealthcareAccess #FlexibleHours #CareerGrowth

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