Employer Industry: Contact Center and Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Salary of $14.50 per hour to start
- Opportunity for career advancement and growth within the organization
- Paid time off and paid holidays
- Comprehensive medical, dental, vision, and life insurance benefits, including pet insurance
- 401K with company match
- Fun and motivating work environment with a casual dress code

What to Expect (Job Responsibilities):
- Provide reassuring support to callers who may be distressed about their missing pets
- Serve as the frontline team to assist in reuniting pets with their owners
- Ensure a positive customer experience during each interaction
- Manage inbound calls according to daily schedules, especially during peak periods
- Collaborate with team members to enhance service delivery and customer satisfaction

What is Required (Qualifications):
- Previous call center experience is required
- High School diploma or GED is required
- Must have a quiet designated work area at home if working remotely
- Ability to pass a drug screen and federal background check upon hire
- Availability for a specific shift, including day and evening schedules

How to Stand Out (Preferred Qualifications):
- Experience in customer service or support roles within a fast-paced environment
- Familiarity with pet care or related industries
- Strong communication and interpersonal skills
- Ability to work effectively in a team-oriented environment
- Flexibility in handling varying call volumes and customer needs

#ContactCenter #CustomerSupport #CareerOpportunity #CompetitivePay #PetCare

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