Employer Industry: Contact Center and Business Process Outsourcing

Why consider this job opportunity:
- Competitive salary starting at $14.50 per hour
- Paid time off and paid holidays
- Comprehensive medical insurance benefits, including no-cost virtual doctor visits
- 401K with company match and additional benefits like dental, vision, and pet insurance
- Opportunities for career advancement and a fun, motivating work environment
- Flexibility to work remotely after initial training and meeting performance goals

What to Expect (Job Responsibilities):
- Provide compassionate support to callers who may be distressed about their missing pets
- Serve as the frontline team member to assist in reuniting pets with their owners
- Ensure a positive customer experience through effective communication
- Adhere to daily schedules and manage inbound calls efficiently
- Collaborate with team members in a supportive and engaging culture

What is Required (Qualifications):
- Previous call center experience is required
- High school diploma or GED is required
- Must be at least 18 years old
- Ability to provide a quiet designated work area at home if working remotely
- Must pass a drug screen and federal background check upon hire

How to Stand Out (Preferred Qualifications):
- Experience in customer service or support roles
- Familiarity with pet care or related industries
- Strong problem-solving skills and the ability to handle high-stress situations
- Excellent communication skills, both verbal and written

#ContactCenter #CustomerSupport #CareerOpportunity #CompetitivePay #RemoteWork

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.