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Call Center Representative - 2nd shift
PayCompetitive
LocationDuluth/Georgia
Employment typeFull-Time
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Job Description
- Req#: 186
Employer Industry: Travel Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Remote work flexibility after initial training period
- Comprehensive training program with a focus on skill mastery
- Supportive and innovative work environment
- Equipment provided by the employer for remote work
- Passionate about client service, contributing to a positive impact for others
What to Expect (Job Responsibilities):
- Successfully complete the TI University training program and demonstrate proficiency in applicable skills
- Handle client contacts and follow-up tasks with limited support after training
- Develop travel plans and solutions based on client goals and itineraries
- Resolve client issues effectively and maintain a productive approach to interactions
- Proactively identify opportunities to enhance the client experience
What is Required (Qualifications):
- High School Diploma or equivalent combination of education and experience
- Previous client service experience; contact center environment preferred
- Solid digital literacy with common business tools including internet, chat, and email
- Excellent communication skills and ability to discuss complex topics clearly with clients
- Strong problem-solving and relationship-building skills
How to Stand Out (Preferred Qualifications):
- Experience in a contact center environment
- Familiarity with travel planning principles and services
- Ability to thrive in a structured environment and attention to detail
- Passion for client service and a consultative approach to client interactions
#TravelServices #RemoteWork #ClientService #CareerOpportunity #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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