Employer Industry: Travel Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely after training completion, with a structured schedule
- Comprehensive training program at the employer's headquarters
- Join a well-respected company known for exceptional customer service
- Contribute to innovative processes and technology in the travel industry
- Supportive work environment that values employee input and engagement

What to Expect (Job Responsibilities):
- Successfully complete the TI University training program and demonstrate proficiency in applicable skills
- Handle client contacts and follow-up tasks with limited support after training
- Assess client needs and develop tailored travel plans based on goals and itineraries
- Educate clients on travel planning principles and resolve issues efficiently
- Maintain high performance standards related to client satisfaction and contact center metrics

What is Required (Qualifications):
- High School diploma or equivalent combination of education and experience
- Previous client service experience, preferably in a contact center environment
- Solid digital literacy with common business tools including internet, chat, and email
- Excellent communication skills and ability to discuss complex topics clearly
- Strong problem-solving abilities and a passion for client service

How to Stand Out (Preferred Qualifications):
- Experience in a consultative client relationship-building role
- Familiarity with the travel industry and travel planning processes
- Ability to thrive in a structured, detail-oriented environment

#TravelIndustry #CustomerService #RemoteWork #CareerGrowth #TrainingProvided

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