Lap of Love Veterinary Hospice

Call Center Representative


Pay$15.00 / hour
LocationCharlotte/North Carolina
Employment typeOther

This job is now closed

  • Job Description

      Req#: 342B7025FD
      Employer Industry: Veterinary Services

      Why Consider this Job Opportunity:
      - Salary up to $15.00 per hour
      - Opportunity for career advancement and growth within the organization
      - Remote work from home opportunity
      - Comprehensive benefits package including health insurance, mental health support, and gym memberships
      - Generous paid time off and parental leave
      - Chance to provide compassionate end-of-life care to pet families

      What to Expect (Job Responsibilities):
      - Provide exceptional customer service to pet families through positive interactions
      - Answer a high volume of customer service calls in a remote work environment
      - Accurately document pet's medical information and schedule appointments
      - Guide emotional conversations with pet families in a calm and peaceful manner
      - Adhere to productivity, quality, and performance standards

      What is Required (Qualifications):
      - Experience in high call volume, customer service, or call center environments
      - Ability to learn custom software and programs quickly
      - High attention to detail and ability to adapt to new processes
      - Must attend a mandatory 4-week intensive training program at the beginning of employment
      - Must be punctual and present for work, on time, every day for the entire duration of their shift

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a work-from-home environment or working with minimal peer interactions

      #VeterinaryServices #CustomerService #RemoteWork #EndOfLifeCare #CareerOpportunity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company