Lap of Love Veterinary Hospice
Call Center Representative
Pay$15.00 / hour
LocationCharlotte/North Carolina
Employment typeOther
This job is now closed
Job Description
- Req#: 342B7025FD
Employer Industry: Veterinary Services
Why Consider this Job Opportunity:
- Salary up to $15.00 per hour
- Opportunity for career advancement and growth within the organization
- Remote work from home opportunity
- Comprehensive benefits package including health insurance, mental health support, and gym memberships
- Generous paid time off and parental leave
- Chance to provide compassionate end-of-life care to pet families
What to Expect (Job Responsibilities):
- Provide exceptional customer service to pet families through positive interactions
- Answer a high volume of customer service calls in a remote work environment
- Accurately document pet's medical information and schedule appointments
- Guide emotional conversations with pet families in a calm and peaceful manner
- Adhere to productivity, quality, and performance standards
What is Required (Qualifications):
- Experience in high call volume, customer service, or call center environments
- Ability to learn custom software and programs quickly
- High attention to detail and ability to adapt to new processes
- Must attend a mandatory 4-week intensive training program at the beginning of employment
- Must be punctual and present for work, on time, every day for the entire duration of their shift
How to Stand Out (Preferred Qualifications):
- Previous experience in a work-from-home environment or working with minimal peer interactions
#VeterinaryServices #CustomerService #RemoteWork #EndOfLifeCare #CareerOpportunity
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