Employer Industry: Banking and Financial Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with occasional commuting to headquarters in Middletown, RI
- Comprehensive training in electronic banking services and technology
- Supportive work culture that values creativity and individuality
- Chance to make a positive impact on customer relationships and satisfaction

What to Expect (Job Responsibilities):
- Provide exceptional customer service and resolve inquiries through various communication channels
- Maintain and monitor electronic banking services, ensuring all customer needs are met
- Build and nurture relationships with customers while promoting banking products and services
- Generate reports and assist with eBanking processing activities, including account maintenance and closures
- Collaborate with internal and external partners to resolve issues efficiently

What is Required (Qualifications):
- College degree preferred or high school diploma with equivalent experience
- 2-3 years of experience in Customer Service
- Knowledge of electronic banking services and related technologies
- Must have reliable and secure internet connections
- Strong organizational, communication, and problem-solving skills

How to Stand Out (Preferred Qualifications):
- Experience with mobile devices and financial software/apps such as Quicken or QuickBooks
- Familiarity with various internet browsers and operating systems
- Detail-oriented with the ability to multitask in a fast-paced environment

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