Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $25.27 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Work in a diverse and inclusive community committed to equity and respect

What to Expect (Job Responsibilities):
- Provide communication support services, including patient registration, scheduling, and technical support
- Handle a large volume of inbound inquiries via phone, email, and electronic interfaces
- Assess and resolve patient access issues while adhering to established protocols
- Monitor and manage appointment schedules to ensure optimal patient access
- Keep abreast of regulations and compliance requirements related to scheduling and patient communication

What is Required (Qualifications):
- High School diploma or equivalent
- Minimum of 1 year of customer service experience
- Ability to handle sensitive and confidential information
- Proficient in using business systems and software for communication and scheduling
- Strong decision-making skills to address urgent patient situations

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare setting or similar role
- Familiarity with Electronic Medical Records (EMR) systems
- Exceptional communication and interpersonal skills
- Ability to work effectively in a fast-paced environment

#HealthcareServices #CustomerService #CareerOpportunity #DiversityAndInclusion #PatientCare

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