Liberty Military

Call Center Representative - Shift 1PM-9:30PM *NOT REMOTE*

6 days ago

Pay$19.00 - $26.00 / hour
LocationSan Diego/California
Employment typeFull-Time

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  • Job Description

      Req#: 16921
      Employer Industry: Property Management for Military Housing

      Why consider this job opportunity:
      - Salary up to $26.00 hourly plus bonus
      - Comprehensive benefits package including medical, dental, and vision insurance
      - 401k retirement plan with company match and employee stock ownership plan
      - Generous paid time off including 10 paid holidays, 40 hours of paid sick leave, and 80 hours of paid vacation per year
      - Commitment to professional development with over 150 hours of training annually
      - Supportive and collaborative work environment focused on employee growth

      What to Expect (Job Responsibilities):
      - Provide customer service and assistance to residents, addressing their needs and concerns efficiently
      - Act as a liaison for maintenance requests, ensuring proper resolution and communication with management
      - Maintain service level benchmarks by answering calls promptly and accurately
      - Perform various administrative tasks, including data entry and email communications
      - Represent the company professionally while dealing with residents and the public

      What is Required (Qualifications):
      - High school diploma or GED required
      - Minimum 6-12 months of customer service experience required
      - Flexible schedule to include weekends and/or evenings
      - Call center and data experience required
      - Excellent verbal communication skills and proficiency in computer applications (MS Office)

      How to Stand Out (Preferred Qualifications):
      - Familiarity with property management and maintenance service categories
      - Aptitude for handling challenging customer interactions effectively
      - Experience with VoIP phone systems

      #PropertyManagement #CustomerService #MilitaryHousing #CareerOpportunity #ProfessionalDevelopment

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      At Liberty Military Housing we are dedicated to providing the best in military housing. To learn more about our communities, please visit our website.