Providence Health & Services

Call Center Representative - Virtual Support Clinic


PayCompetitive
LocationPortland/Oregon
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 301800
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Comprehensive benefits designed to support employees and their families
      - Engage in a culture of patient-focused care where your voice matters
      - Chance to work in a supportive and collaborative environment
      - Opportunity to advocate for patients and navigate the managed care system

      What to Expect (Job Responsibilities):
      - Support the Call Center Team and internal departments by advocating for patients
      - Resolve customer inquiries through multiple channels
      - Maintain and update resources to ensure accuracy
      - Coordinate special projects and events as needed
      - Engage in a culture of mutual respect and commitment to patient care

      What is Required (Qualifications):
      - Minimum of 1 year of customer service experience

      How to Stand Out (Preferred Qualifications):
      - 1 year of medical office or healthcare experience
      - Familiarity with Epic software
      - Knowledge of medical terminology

      #HealthcareServices #CustomerService #CareerOpportunity #PatientAdvocacy #ProfessionalGrowth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Providence Health & Services is a not-for-profit, Catholic health care system operating multiple hospitals across seven states, with headquarters in Renton, Washington. The Providence affiliate family includes: Covenant Health, Facey Medical Group, Kadlec, Pacific Medical Centers and Swedish Health Services.