Industry: Healthcare - Pediatric Practice

Why consider this job opportunity:
- Competitive pay and benefits
- Opportunity for career advancement within the healthcare industry
- Work from the comfort of your own home
- Training and necessary equipment provided
- Join a reputable Pediatric practice with a large presence in New York City

What to Expect (Job Responsibilities):
- Staffing the call center and providing excellent customer service
- Assisting patients and their families with inquiries and scheduling appointments
- Handling phone calls and emails in a professional and efficient manner
- Updating patient information in the system accurately
- Collaborating with the healthcare team to ensure smooth operations of the call center

What is Required (Qualifications):
- Strong internet connection
- Excellent customer service skills
- Ability to work from home
- Proficient computer skills
- Strong communication skills

How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or customer service role
- Knowledge of pediatric healthcare terminology
- Bilingual in English and Spanish
- Familiarity with medical billing and insurance processes
- Ability to multitask and handle a high volume of calls

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