Employer Industry: Behavioral Health Services

Why consider this job opportunity:
- Competitive salary offering
- Opportunities for growth and advancement within the clinical arena with a clearly defined career path
- Generous benefits package, including free medical and dental insurance
- Access to hundreds of virtual training sessions through Relias learning
- Supportive and collaborative work environment that values diversity, equity, and inclusion
- Casual and innovative work atmosphere

What to Expect (Job Responsibilities):
- Provide immediate call center phone coverage handling inbound calls
- Conduct pre-admission screenings for potential admissions
- Maintain the highest level of customer service possible while responding to callers
- Coordinate insurance verifications of referrals and confirm level of care recommendations
- Comply with regulations of confidentiality and ethics with all caller and client information

What is Required (Qualifications):
- Minimum of an Associate's Degree in a human service-related field or certification as a Certified Recovery Specialist, or a High School Diploma with relevant experience
- One (1) year experience in a clinical or human service field for Associate's Degree/CRS; three (3) years experience for High School Diploma
- Excellent verbal and written communication skills
- Must be computer proficient, including email, Excel, Word, and phone systems
- Ability to engage effectively and thoughtfully with each caller while exhibiting patience and kindness

How to Stand Out (Preferred Qualifications):
- Call center experience is desirable but not required
- Knowledge of the bio-psycho-social characteristics and manifestations of Substance Use Disorder and/or mental illness

#BehavioralHealth #CareerOpportunity #CompetitivePay #DiversityAndInclusion #TrainingProvided

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."