Req#: CALLC002459Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for remote work with a flexible schedule
- Supportive work environment focused on quality customer service
- Work during standard business hours, Monday through Friday
- Chance to make a positive impact on patient interactions
- On-call rotation opportunities for additional experience
What to Expect (Job Responsibilities):
- Handle phone calls in a timely and professional manner
- Provide accurate and consistent information to patients and customers
- Exhibit quality customer service and support in all interactions
- Maintain professional appearance and conduct during all communications
- Perform other duties as assigned by management
What is Required (Qualifications):
- High school diploma or equivalent
- Must have a high-speed internet connection for remote work
- Ability to maintain professionalism and confidentiality in all situations
- Excellent verbal communication skills with proper phone etiquette
- Organized and structured approach to responsibilities
How to Stand Out (Preferred Qualifications):
- Previous customer service experience in healthcare billing, DME, or call center environments
- Familiarity with computers and data entry with a high level of accuracy
- Efficient use of technology and software to streamline tasks
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