VieMed

Call Center Specialist


PayCompetitive
LocationLafayette/Louisiana
Employment typeFull-Time

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  • Job Description

      Req#: CALLC002459
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity for remote work with flexible hours
      - Supportive and collaborative work environment
      - Chance to provide impactful customer service to patients and healthcare professionals
      - Work during standard business hours, Monday through Friday
      - Engage in diverse responsibilities within the healthcare sector

      What to Expect (Job Responsibilities):
      - Handle phone calls in a timely and professional manner
      - Provide accurate and consistent information to patients and clients
      - Exhibit quality customer service and support in all interactions
      - Maintain professional and respectful communication with all stakeholders
      - Perform additional duties as assigned by management

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Must have a high-speed internet connection for remote work
      - Ability to maintain professionalism and confidentiality in all situations
      - Strong verbal communication skills with proper phone etiquette
      - Organized and structured approach to responsibilities

      How to Stand Out (Preferred Qualifications):
      - Customer service experience in healthcare or related fields
      - Previous experience in durable medical equipment (DME) or healthcare billing
      - Familiarity with data entry and computer systems with high accuracy
      - Ability to handle calls in a positive and respectful manner
      - Efficient use of technology and software

      #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #ProfessionalDevelopment

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      We make home respiratory care simple, effective, and stress-free with innovative treatment plans and dedicated specialists on call 24/7.