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Call Center Specialist
PayCompetitive
LocationSiloam Springs/Arkansas
Employment typeFull-Time
This job is now closed
Job Description
- Req#: CALLC036892
Employer Industry: Human Resources in the Food Manufacturing Industry
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Bilingual English/Spanish skills are a significant asset
- Involvement in assisting team members with HR policies and resources
- Daily reporting and communication with management to influence workplace improvements
What to Expect (Job Responsibilities):
- Answer incoming phone calls related to attendance and HR policies, documenting absence reasons
- Guide callers in HR policies to assist them in returning to work as soon as feasible
- Provide contact information for local resources, including the Chaplaincy Program and community help
- Document absence occurrences in HR systems for better analytics
- Communicate findings and activities to supervisors and management as needed
What is Required (Qualifications):
- Must possess a High School Diploma or equivalent
- Minimum of 1 year of experience in an HR or call center environment
- Proficiency in MS Office applications
- Bilingual in English and Spanish
How to Stand Out (Preferred Qualifications):
- Experience in the food manufacturing industry is preferred but not required
#HumanResources #FoodManufacturing #BilingualSkills #CareerOpportunity #SupportiveWorkEnvironment
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