Employer Industry: Customer Service and Support

Why consider this job opportunity:
- Paid training provided to enhance your skills
- Flexible schedule to accommodate work-life balance
- Opportunities for advancement within the organization
- Comprehensive telehealth care plan for employees
- Paid time off to support your well-being
- A chance to represent global brands and make a positive impact on customer satisfaction

What to Expect (Job Responsibilities):
- Manage large volumes of incoming calls and generate sales leads
- Identify and assess customers' needs to ensure satisfaction
- Build and maintain sustainable relationships with customer accounts through effective communication
- Handle customer complaints, providing appropriate solutions and follow-ups to ensure resolution
- Keep accurate records of customer interactions and process customer accounts

What is Required (Qualifications):
- Excellent customer service abilities with a track record of over-achieving quotas
- Strong phone etiquette and communication skills
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma or GED and at least 18 years old

How to Stand Out (Preferred Qualifications):
- Experience with outbound calling and sales/upselling
- Multilingual or bilingual proficiency, especially in Spanish
- Strong analytical skills and data entry proficiency
- Exceptional communication and presentation skills

#CustomerService #CareerGrowth #FlexibleSchedule #PaidTraining #CustomerSatisfaction

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