Req#: 21024Employer Industry: Call Center
Why Consider this Job Opportunity:
- Competitive salary and benefits package
- Opportunity for career advancement and growth within the organization
- Chance to lead and mentor a team of customer support representatives
- Collaborative and supportive work environment
- Opportunity to make a positive impact on customer satisfaction and service quality
What to Expect (Job Responsibilities):
- Assist in hiring and training new call center staff
- Coordinate with other departments to set goals and targets
- Motivate the team to achieve the given targets
- Resolve staff queries regarding company's policies and sales issues
- Ensure the staff is following company's rules and regulations
What is Required (Qualifications):
- Bachelor's degree in Management or relevant field
- Experience in customer service or sales is a must
- Proven experience of working as a Call Center Supervisor
- Proficiency in MS Office and sales procedures
- Strong understanding of company policies and product details
How to Stand Out (Preferred Qualifications):
- Analytical and problem-solving skills
- Extraordinary interpersonal and communication skills
#CallCenter #CustomerService #CareerOpportunity #TeamManagement
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