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Call Center Triage RN Lead REMOTE OPPORTUNITY
PayCompetitive
LocationAnn Arbor/Michigan
Employment typePart-Time
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Job Description
- Req#: 13007
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Potentially remote after a 9-month in-office training period
- Competitive shift differential of $3/hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment focused on patient care
- Chance to lead quality initiatives and make a positive impact on patient outcomes
What to Expect (Job Responsibilities):
- Provide professional nursing care for patients, ensuring adherence to established standards and practices
- Serve as a nurse leader, assisting management with hiring, motivating, and engaging clinical staff
- Collaborate with office leadership to develop and review clinical workflows and protocols
- Train and orient new Call Center Triage Nurses, acting as a Preceptor when delegated
- Develop and lead performance improvement projects specific to the patient population
What is Required (Qualifications):
- Valid, unrestricted RN license in the State of Michigan
- Minimum of 3 years of clinical experience in ambulatory care or specialty
- Strong educational background, with a BSN strongly preferred or graduation from an accredited Registered Nurse program
- Advanced certification/training relevant to specialty preferred (e.g., AAACN, IBCLC)
- Valid CPR certification
How to Stand Out (Preferred Qualifications):
- Experience in a call center or triage nursing environment
- Advanced certifications in specialty areas such as lactation consulting or diabetes education
- Proven ability to work effectively with diverse populations
- Experience with quality improvement initiatives
- Strong organizational and time management skills
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