Work setting

• Public sector

Responsibilities

Tasks

• Answer written and oral inquiries
• Gather, research and prepare communications material
• Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
• Address customers' complaints or concerns
• Perform general office duties
• Receive and log complaints
• Receive payments
• Answer clients' inquiries and provide information

Experience and specialization

Type of experience

• Call centre

Additional information

Security and safety

• Basic security clearance