Job Title:

Department:

Job Description:

Rhodes College is currently seeking applications for a Campus Safety Dispatcher. The Campus Safety Dispatcher is r esponsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. T he Dispatcher's schedule will be Tuesday - Saturday from 11PM - 7AM. This position is 40 hours per week with occasional overtime. Shifts are subject to change based on the college needs.

Job Qualifications:

• High School Diploma or GED required.

• One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred.

• Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel.

• Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills.

Job Responsibilities include but may not be limited to:

• Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals.

• Assist with care and maintenance of department equipment and supplies.

• Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof.

• Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws.

• Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training.

• Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls.

• Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community.

• Other duties as assigned.

• Regular and punctual attendance is an essential function to perform the duties of this position.

• This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed.

• Work on a daily basis with student workers.

A complete application includes a cover letter, a resume and the names of three references.

Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment.

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