Dave & Buster's

Captain - Customer Service


Pay$7.25 - $11.75 / hour
LocationMobile/Alabama
Employment typePart-Time

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  • Job Description

      Req#: R-1007045
      Employer Industry: Entertainment and Dining

      Why consider this job opportunity:
      - Salary up to $11.75 per hour
      - Attractive benefits package including medical, dental, vision, and 401K
      - Opportunity to work in a fun and dynamic environment with flexible scheduling
      - Free games and a chance to engage with guests in a vibrant atmosphere
      - Supportive team culture that promotes cooperation and morale

      What to Expect (Job Responsibilities):
      - Deliver an exceptional guest experience by guiding guests through dining and gaming interactions
      - Act as the initial point of contact for safety and security throughout the venue
      - Assist guests with inquiries and requests while maintaining a positive and enthusiastic demeanor
      - Manage wait times and provide timely service, ensuring guest satisfaction
      - Maintain cleanliness and organization of game rental equipment and dining areas

      What is Required (Qualifications):
      - Must be at least 18 years of age
      - Ability to read and communicate effectively in English
      - Availability to work days, nights, and weekends as required
      - Capability to lift and carry up to 30 pounds and stand for long periods
      - Willingness to work in a fast-paced, noisy environment

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a customer service role, particularly in the entertainment or dining industry
      - Strong problem-solving skills and the ability to handle difficult situations with guests
      - Familiarity with safety and security protocols in a public venue

      #Entertainment #CustomerService #FlexibleScheduling #Teamwork #CareerOpportunity

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company