NHS
Care Coordinator - Leamington PCN
This job is now closed
Job Description
- Req#: B0062-25-0007?language=en&page=864&sort=publicationDateDesc
- Demonstrable commitment to professional and personal development.
- NVQ Level 3, Advanced level or equivalent qualifications or working towards.
- Training in motivational coaching and interviewing or equivalent experience.
- Experience of supporting people, their families and carers in a related role.
- Good experience of IT systems and packages including EMIS Web and Docman 10.
- Experience of data collection and providing monitoring information
- Able to listen, empathise and provide person-centered support in a non-judgmental way.
- Able to get along with people from all backgrounds, respecting lifestyles and diversity.
- Commitment to reduce health inequalities and proactively reach people from all communities.
- Can support people in a way to inspire trust, confidence, motivating to reach their potential.
- Excellent communication skills including able to communicate effectively, both verbally and in writing, with a wide range of people and stakeholders.
- Able to identify risk and assess/manage risk when working with individuals.
- Understanding of when appropriate or necessary to refer people back to other health professionals/agencies.
- Excellent administration skills including able to priortise and to finish work tasks.
- Able to develop effective working relationships with colleagues and partners.
- Personal accountability, emotional resilience and works well under pressure.
- Able to work flexibly and enthusiastically within a team or on own initiative.
- Able to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
- Demonstrable commitment to professional and personal development.
- NVQ Level 3, Advanced level or equivalent qualifications or working towards.
- Training in motivational coaching and interviewing or equivalent experience.
- Experience of supporting people, their families and carers in a related role.
- Good experience of IT systems and packages including EMIS Web and Docman 10.
- Experience of data collection and providing monitoring information
- Able to listen, empathise and provide person-centered support in a non-judgmental way.
- Able to get along with people from all backgrounds, respecting lifestyles and diversity.
- Commitment to reduce health inequalities and proactively reach people from all communities.
- Can support people in a way to inspire trust, confidence, motivating to reach their potential.
- Excellent communication skills including able to communicate effectively, both verbally and in writing, with a wide range of people and stakeholders.
- Able to identify risk and assess/manage risk when working with individuals.
- Understanding of when appropriate or necessary to refer people back to other health professionals/agencies.
- Excellent administration skills including able to priortise and to finish work tasks.
- Able to develop effective working relationships with colleagues and partners.
- Personal accountability, emotional resilience and works well under pressure.
- Able to work flexibly and enthusiastically within a team or on own initiative.
- Able to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Job summary
Leamington PCN seek an enthusiastic and proactive Care Coordinator to join their team. Leamington is a patient focused forward thinking PCN looking for people to work with the PCN team to deliver care to their patient populations. The Care Coordinator role is a new and evolving role within NHS Primary Care Networks. The post holder will require a flexible approach to work, the role will consist of some focussed project work as well as general core support to the PCN. The posts holder would ideally have good knowledge of community or primary care sector and strong IT skills as the role will be key to practice searches and audits.
If you are looking for an exciting and rewarding position working both directly with patients and also as part of the Health and Wellbeing team, we can offer you a friendly, experienced working environment with excellent support from the Clinical director and the PCN Practices. If you are interested in the Care Coordinator role we would love to hear from you.
Job type: Fixed Term, Part Time, 20 hours per week. Monday - Friday.
Salary: £25865 - £26892 (pro-rata)dependent on experience and qualifications.
Work location:You will be based at our head office Gainsborough Hall, Russell Street, Leamington Spa. The successful applicant must be willing to travel to other locations if necessary to support the PCN.
Main duties of the job
Care Coordinators provide extra time, capacity, and expertise to support patients in preparing for or in following-up clinical conversations they have with primary care professionals. They will support the Clinical directors in coordinating all key activity including improving access to services, providing advice and information and ensuring health and care planning is timely, efficient and patient centered. They will work closely and in partnership with the Social Prescribing Link Workers and support delivery of the comprehensive model of care to reflect local priorities, health inequalities or population health management.
About us
South Warwickshire GP Federation (SWGP) Is made up of 31 practices from areas including Warwick, Leamington Spa, Stratford Upon Avon and Kenilworth. We work together to deliver enhanced services for the 300,000 patients we cover, as well as improving working practices for our staff.
SWGP are recruiting for a Care Coordinatoron behalf of the Leamington PCN.
Spa Medical Centre - 81 Radford Road, Leamington Spa CV31 1NE.
Croft Medical Centre - Calder Walk, Royal Leamington Spa, Leamington Spa CV31 1SA.
Warwick Gates Family Health Centre - Cressida Close, Heathcote, Warwick CV34 6DZ.
Whitnash Medical Centre - 110 Coppice Road, Leamington Spa CV31 2LT.
Waterside Medical Centre - Court Street, Leamington Spa CV31 2BB.
Cubbington Road Surgery - 115 Cubbington Road, Leamington Spa CV32 7AT.
Clarendon Lodge Medical Centre - 16 Clarendon Street, Leamington Spa CV32 5SS
Sherbourne Medical Centre - 40 Oxford Street, Leamington Spa CV32 4RA
Date posted
07 April 2025
Pay scheme
Other
Salary
£25,865 to £26,892 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
B0062-25-0007
Job locations
Gainsborough Hall
Russell Street
Leamington Spa
Warwickshire
CV32 5QB
Spa Medical Centre
81 Radford Road
Leamington Spa
Warwickshire
CV31 1NE
Croft Medical Centre
Calder Walk
Leamington Spa
Warwickshire
CV31 1SA
Warwick Gates Family Health Centre
Cressida Close
Heathcote
Warwick
CV34 6DZ
Whitnash News
108 Coppice Road
Whitnash
Leamington Spa
Warwickshire
CV31 2LT
Waterside Medical Centre
Court Street
Leamington Spa
Warwickshire
CV31 2BB
Doctors Surgery
115 Cubbington Road
Leamington Spa
Warwickshire
CV32 7AT
Doctors Surgery
16 Clarendon Street
Leamington Spa
Warwickshire
CV32 5SS
Sherbourne Medical Centre
40 Oxford Street
Leamington Spa
Warwickshire
CV32 4RA
Job descriptionJob description
Job responsibilities
Provide coordination and navigation for people and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches and other Primary Care roles.
Work alongside the Health & Wellbeing coaches to identify patients that require additional one-to-one support particularly with mental health issues and provide this support.
Liaise with Mind Support workers, GPs and Social Prescribing Link Workers to identify patients that would benefit from one-to-one support and provide this using the available decision support aids.
Feedback appropriate patient information to Place Based Teams to ensure all services can support the timely care of the patient.
Help people to manage their needs and supporting them to make appointments
Raise awareness of shared decision making and decision support tools and assist people to be more prepared to have a shared decision-making conversation.
Ensure people have good quality information to help the make choices about their care.
Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through use of the Patient Activation Measure.
Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
Support the coordination and delivery of MDTs within PCNs.
Collation of agendas, production of minutes / action logs for PCN / MDT meetings and ensure all actions are completed including follow up if necessary.
Collation and management of shared documents on the appropriate platform ensuring the latest versions are available and is made available in a timely manner.
Specific project work liaising with practice leads on implementation of shared process, and collaboration opportunities to support improved patient care.
Job responsibilities
Provide coordination and navigation for people and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches and other Primary Care roles.
Work alongside the Health & Wellbeing coaches to identify patients that require additional one-to-one support particularly with mental health issues and provide this support.
Liaise with Mind Support workers, GPs and Social Prescribing Link Workers to identify patients that would benefit from one-to-one support and provide this using the available decision support aids.
Feedback appropriate patient information to Place Based Teams to ensure all services can support the timely care of the patient.
Help people to manage their needs and supporting them to make appointments
Raise awareness of shared decision making and decision support tools and assist people to be more prepared to have a shared decision-making conversation.
Ensure people have good quality information to help the make choices about their care.
Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through use of the Patient Activation Measure.
Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
Support the coordination and delivery of MDTs within PCNs.
Collation of agendas, production of minutes / action logs for PCN / MDT meetings and ensure all actions are completed including follow up if necessary.
Collation and management of shared documents on the appropriate platform ensuring the latest versions are available and is made available in a timely manner.
Specific project work liaising with practice leads on implementation of shared process, and collaboration opportunities to support improved patient care.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Warwickshire GP Federation
Address
Gainsborough Hall
Russell Street
Leamington Spa
Warwickshire
CV32 5QB
Employer's website
https://www.southwarwickshiregps.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Warwickshire GP Federation
Address
Gainsborough Hall
Russell Street
Leamington Spa
Warwickshire
CV32 5QB
Employer's website
https://www.southwarwickshiregps.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.