Care Logistics Lead - Full Time - 6 Month FTC likely to be permanent after 6 months)

£24,000 - £29,000, plus benefits. Monday – Friday, 9am – 5pm (sometimes 8am – 4pm).

Deeside

We’re looking for an ambitious logistics professional to join us as a care logistics lead. If you have the experience and empathetic approach we need, we can offer you a fantastic opportunity to develop your career with a business that puts people at the heart of its strategy.

In this role, we’ll look to you to supervise and coordinate a team of ceremonial crew to make sure that each and every funeral is delivered to the highest possible standard. Using both manual and digital systems and processes, it’ll be up to you to make sure that each and every person is in the right place at the right time.

What you’ll do:

• manage and coordinate the schedule of ceremonial crew - a team of primarily part time colleagues who drive, carry the coffin and support on the day of funerals

• deputise for the care logistics manager

• plan clothing collection, the movement of personal belongings and the transportation of the deceased for viewings, as required

• gather and analyse insight to drive continuous improvements in the delivery of funerals and team performance

• maintain a good understanding of the local environment, local stakeholders such as clergy, crematoria, hospitals and care providers and adapt or improve processes accordingly

This role would suit people who have:

• a strong team focus and the ability to work at pace in a rapidly changing environment

• a real passion for customer experience, and the desire to make sure each and every client’s experience is a positive one through understanding needs clearly

• the sensitivity to act with discretion and empathy

• an ability to act promptly but in a measured and considered way

• a full UK manual driving license

• the physical ability to carry out lifting and manual handling of heavy loads

Why Co-op?

As a Funeralcare colleague, you’ll get a fantastic benefits package including:

• the opportunity to develop your skills by taking on an apprenticeship (only for candidates without previous experience within the funeral industry)

• 23 days holidays (pro rata, rising with service)

• a pension with up to 10% employer contributions

• access to wellbeing support and other benefits

• discounts on Co-op products and services

• exclusive discounts and offers from a huge range of retailers

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing .

As part of your application you’ll need to complete an online assessment. It will take you around 12 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include checks of your social media accounts and activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of such checks to Coop's satisfaction. Checks will include a DBS, Adverse Media check, and Occupational Health Questionnaire (to ensure you are fit to perform the role).