Employer Industry: Military Support Services

Why Consider this Job Opportunity:
- Competitive pay up to $24.33/hr
- Opportunity for career advancement and growth within the organization
- Remote work opportunity with flexible scheduling
- Chance to provide support and resources to military spouses
- Collaborative and supportive work environment
- Opportunity to make a positive impact on the lives of military families

What to Expect (Job Responsibilities):
- Maintain readiness in a fast-paced contact center work environment to support military spouses
- Assess military spouses' needs and provide them with individualized available Government-approved resources
- Provide education and career advising, including recommendations for online and distance education, financial assistance resources, and occupational licensing
- Schedule career coaching appointments
- Assist with troubleshooting website access and administration of a military spouse scholarship program

What is Required (Qualifications):
- Bachelor's degree AND 4+ years professional experience providing educational, career, or employment advising to diverse adult populations
- 3 years' experience in training development, public speaking, and group facilitation
- 2 years' experience supervising or overseeing social services and/or education programs
- U.S. Citizenship due to US Government systems access
- Reliable home internet service with speeds in excess of 3Mb in both directions
- Strong technology and research skills
- Positive and approachable personality with strong communication skills
- Active listening and critical thinking skills
- Availability for full-time training schedule for the first 6-8 weeks of employment

How to Stand Out (Preferred Qualifications):
- Active certification through NAWDP, NBCC, or NCDA
- Experience working in a contact center or educational service operations environment
- Military or military spouse or veteran or wounded warrior experience
- Experience working in a structured environment with set schedules
- Ability to build rapport with individuals in a remote/virtual setting

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