Employer is seeking a candidate for the role of Group Disability Income Insurance Claims Processor. By joining our team, you will have the opportunity to provide exceptional customer service and process disability income insurance claims. We are a leading global financial services company committed to making a difference in the lives of our customers. With operations in over 40 countries, we offer a diverse and inclusive work environment where you can make a meaningful impact. Join us and help build a more confident future for people around the world.

Job Responsibilities:
- Work remotely from a home office with periodic visits to the assigned GCSO office as needed
- Address and resolve complex client escalation issues
- Manage assigned caseload of long-term disability (LTD) claims
- Determine whether to suspend, terminate, or pay claims
- Update current claims records and input data
- Evaluate claimant eligibility using information from claimant, attending physician, and employer
- Follow established claim policies and practices to resolve claims and issues
- Perform other related duties as assigned or required

Job Requirements:
- Must live within a commutable distance from the job location
- High school diploma or equivalent
- 1+ years of customer service experience
- Excellent communication skills
- Ability to prioritize and multitask
- Ability to think abstractly
- Strong keyboarding skills

Additional Information:
- MetLife is an equal employment opportunity employer
- MetLife is committed to building a purpose-driven and inclusive culture
- Reasonable accommodations can be requested for applicants with disabilities
- MetLife maintains a drug-free workplace